Aboite Party Rental FAQ
We operate from a home office in Southwest Ft. Wayne…Aboite Township! Our warehouse is located within the Rise Commercial district located on Illinois Rd.
Not at this time. . .
We recommend reserving as early as possible to guarantee availability. While we can sometimes accommodate last-minute requests, orders placed within 48 hours of your delivery date are not always possible. If you do need something on short notice, the best way to reach us quickly is by texting (260) 209-4911. We’re always happy to check and will do our best to help based on our schedule at that time.
Orders under $250 OR booked within 45 days of your event require payment in full at time of booking. For all other orders, a (non-refundable) security deposit of 30% is required to lock in your reservation. The remaining balance must be paid in full one week prior to delivery.
No, the 30% required to reserve all orders is not refundable.
Quantities can be adjusted up to 48 hours prior to delivery depending on availability. All linens must be “locked in” 14 days prior to delivery date.
Yes. We require a minimum order of $100 (before tax). While there are occasional exceptions, we must follow this requirement during peak-season weekends to ensure efficient scheduling and service for all customers.
A 9% damage waiver is charged on all Rental Items. It aids in covering the costs associated with accidental and unintentional damage from normal usage. The damage waiver does not cover loss or negligence. All damaged or broken items must be returned to Aboite Party Rental. Lost or stolen items are NOT covered under this policy. Items are covered up to 75% of your entire order amount.
Unfortunately, we do not install event tents year-round. Our tenting season runs from April 1st through October 31. All other rental items are available year-round.
Yes, setup is included in the price of all tents, 20×20 and larger.
Yes, our popup canopies can easily be setup by 2 -3 people. Instructions will be given at time of pickup or delivery.
In most cases, we deliver your items 1–2 days before your event and pick them up 1–2 days after your event.
During busy weekends or high-demand periods, delivery or pickup times may vary slightly.
On rare occasions, items may be delivered on the day of your event, depending on our schedule and workload.
All deliveries and pickups are made to a single location on the property. Drivers will not transport items up or down stairs, hills or escalators or elevators unless previously arranged. The drop off location will also be the pickup location unless otherwise arranged. FRONT OF HOME OR BUSINESS ONLY. Deliveries to back yards are rarely considered. Deliveries are to a ground floor only. Extra charges could be accrued for extended carrying, transportation up or down hills, or excessive time waiting for gates or doors to be unlocked.
Customer pickups are only available for orders under $200, with very few exceptions, such as “linen only” orders. Keep in mind all items have to be transported from our warehouse to our residence, where the customer pickup would occur. Preperation and coordination is needed on our part to facilitate customer pickups.
Setup is NOT included, it is the customers responsibility to setup and tear down all tables, chairs and other items. Setup and teardown of our equipment only may be available depending on workload and staff availability. Extra charges will apply and this service must be arranged a minimum of 4 weeks before delivery. Each job is considered and quoted on a case by case basis. Availability of setup/teardown services is not guaranteed.
No, we do not offer wedding planner services. We are strictly an equipment rental company.
Absolutely!